Cyber IT Support for Carrollton, Farmers Branch & Addison area businesses!

IT Service and Maintenance

Receive the benefits of IT Services and maintenance without payroll overhead.

Computer systems have progressed into a daily part of business operations and maintaining those systems is essential to your prosperity and growth. You realize the importance of having IT support but feel unsure about staffing your own IT department. Do you worry at the thought of providing permanent office space, vacation and sick days to an IT staffer? Introducing 1 Call Service,  a better way…

“Solid network support for 25+ years”

Simplified network maintenance, monitoring,  management, advice, training, support and consultations in order to maintain your network and computers. Our Carrollton office is at 2121 North Josey across the street from Braums Ice Cream and Sonic at Keller Springs.  We want to be your IT company!!

Great support!

  1. Year round service prevents problems.
  2. Eliminate service call charges.
  3. Experienced staff to strengthen your business.
  4. IT service consultants dedicated to your account.
  5. Constant management and monitoring of your corporate office computer equipment.
  6. End to end network security.
  7. Troubleshooting user-related problems.
  8. Coordinate, investigate and document resolution of server system problems.
  9. Manage outside vendors, acting as a liaison between users and outside vendors.
  10. Support local user issues including data backup, ransomware, spyware and virus problems.
  11. Perform additions/changes/deletions as requested by local administrators.
  12. Full helpdesk support.
  13. Maintain backups and define disaster recovery process.
  14. Restore applications or available data if requested by administrators.
  15. Ensure mail is routing properly and check for dead mail.
  16. Ensure server databases are replicating as scheduled.
  17. Check server logs for communication problems.
  18. Monitor servers disk space usage.
  19. Perform operating system disk, check when appropriate.
  20. Reboot server to defragment memory pools, when appropriate.
  21. Identify and archive old data as required.
  22. Perform hardware diagnostics and inspections on system hardware.

Call for an introductory consultation:  972-418-2000